Tut Luxe is dedicated to ensuring a seamless and secure delivery process for your luxury timepieces. Below is an outline of our shipping services and guidelines:

Domestic Shipping

• Free Shipping: All orders within the contiguous United States qualify for complimentary FedEx Express shipping.
• Efficient Handling: For in-stock items, orders are processed and shipped within 2-3 business days, provided payments are completed and confirmed by 3 PM CST.
• Tracking Information: Once your order is on its way, we will send you an email with a tracking number so you can monitor its progress.

International Shipping

• Worldwide Coverage: We deliver to numerous international destinations with care and precision.
• Customs Responsibility: Customers are required to ensure their order complies with the customs and import regulations of the destination country.
• Import Fees: Any customs duties, taxes, or additional import charges are the customer’s responsibility and will need to be settled upon delivery.
• Trusted Shipping Partners: Our international shipments are handled by reliable carriers, including FedEx and DHL, for secure and timely delivery.

General Shipping Guidelines

• Pre-Shipment Inspection: Each timepiece undergoes thorough inspection by our team to guarantee it meets our quality standards before shipping.
• Protective Packaging: We use premium materials to carefully package your order, ensuring it remains protected throughout transit.
• Secure Delivery Location: To minimize the risk of shipment loss and maintain valid insurance coverage, we will ship your order to the nearest FedEx Hold Location. Customers will be notified with the exact pickup details.
• Signature on Delivery: A signature is required upon delivery to confirm receipt of your valuable timepiece.
• Applicable Taxes: Sales tax is applied to the total order amount, including shipping and handling, for deliveries within Chicago.

If you have any questions about international deliveries or need clarification on shipping timeframes, please reach out to our customer service team. We are here to assist with all inquiries.